Help Center

Frequently Asked Questions

Everything you need to know about planning your wedding with OurVows.

Getting Started

Everything you need to begin planning your wedding

Account & Billing

Payment, plans, and account questions

Planning Features

Using OurVows planning tools

Guest Management

Managing your guest list and RSVPs

Wedding Website

Building and customizing your site

Gift Registry

Setting up your registry

Privacy & Security

How we protect your data

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Frequently Asked Questions

Getting Started

What is OurVows?

How do I get started?

Do both partners need separate accounts?

Is OurVows free to use?

Account & Billing

What's included in each plan?

Is this really a one-time payment?

Can I upgrade later?

Do you offer refunds?

What payment methods do you accept?

Planning Features

How does the checklist work?

Can I track multiple budgets?

How do vendor contracts work?

What's the seating chart tool like?

Guest Management

How do I add guests?

Can I organize guests into groups?

How does RSVP tracking work?

Can I track plus-ones?

Wedding Website

Do I need coding skills?

What can I include on my website?

Can I use my own domain?

Can guests RSVP through the website?

Gift Registry

How does the universal registry work?

Can I accept cash gifts?

Do you charge fees on cash funds?

Can I track thank-you notes?

Privacy & Security

Is my data secure?

Who can see my wedding information?

Do you sell my data?

What happens to my data after the wedding?

Still have questions?